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Frequently Asked Questions

By visiting the office of the Medical Benefits Scheme with the following:

  • Social Security Card
  • Passport or
  • Birth Certificate (National only) or
  • Driver's License (Nationals only)



For the non-contributor, that is, the person who is not employed, you are required to bring the following:

  • Medical Certificate
  • Passport or
  • Birth Certificate (Nationals only) or
  • Driver's License (Nationals only)
By bringing into the office of the Medical Benefits Scheme
  • Original receipt(s) for services received
  • Medical Benefits Card

In the case of an overseas claim, the following are required:
  • Original receipt for services received
  • Letter of referral from a local doctor
  • Medical report from the medical provider overseas
  • Airline ticket
  • Medical Benefits Card



No, only the doctor is allowed to claim for reimbursement.



E.C $2,000.00 plus the cost of the airline ticket.



Yes, but reimbursements will be paid based on the Hospital Fees.



No. Each beneficiary is entitled to hold his/her card.



The processing of a prescription is dependent on the number of drugs; interpretation of what is written; the pharmacist ascertaining if there are any drug interactions; and recording the information and preparation of the drugs with the appropriate dosage instructions for the patient.



This is dependent on whether food or other substances interfere with the breakdown and /or absorption of the drug. However, your pharmacist will inform you of the best time to take your medication.


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